Cancellation policy

Snail Mail Club subscriptions

The Snail Mail Club is a monthly subscription. It renews and charges automatically each month until you cancel.

• Monthly cutoff: signups close on the last day of each month. If you subscribe any day this month, you'll get next month's mail. For example, sign up any day in January to receive February's mail.
• Managing or cancelling: you can pause, change, or cancel your subscription at any time. Use the link in your order confirmation email or your customer account.
• Timing: cancel before your next renewal date to avoid being charged for the next month. Charges that have already been processed are non-refundable, and we'll still send the mail you've paid for.

One-time Snail Mail catch-up issues

Catch-up issues are one-time purchases, not subscriptions, and they're final sale.

Other orders

See our Refund Policy for returns, refunds, and cancelling one-time orders.